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HAIR FAQs

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WHY BES? 

Because we are the customer. Being natural isn’t a new trend for us. We have been natural our entire lives! On top of that WE. KNOW. HAIR. EXTENSIONS. We have become trailblazers in creating every single hair pattern to look just like your own, and to be treated just like your very own hair. We were tired of hair companies selling us fake hair that matted or shed, didn’t match our hair texture, packaging was off, and could not use like our very own. We put an end to the madness and created a company that is basically your hair in a bottle (our packaging is luxe bottles)!

 

WHERE IS YOUR HAIR FROM? 

Our single donor unidirectional raw virgin hair is privately sourced and purchased from Burma, which is a small beautiful cultured place located between China and India. The women there do not use any chemical products on their hair, and their hair is durable, healthy, strong and it also takes color well. 

 

HOW DO YOU DO IT?

The BES hairstylists and technicians take the raw hair, and when you place your order, we start making the curl pattern you desire using no chemicals.

 

CAN I SILK PRESS BES HAIR?

Yes! Make sure to send us pics!

 

CAN I COLOR BES HAIR?

Yes! Again, make sure to send us pics so we can show you off! And if you don’t know how to color, no worries, we can color it for you! When we color the hair, we color the hair before making your desired curl pattern for maximum results!

 

CAN I BLEACH BES HAIR?

Yes! You can definitely bleach BES hair. We would suggest going to a stylist that actually specializes in bleaching hair, since we have no refund and exchanges if you mess up your hair experiment. Remember, bleaching isn’t actually good for hair period. And excessive bleaching will loosen your natural hair and our hair extensions by up to 1 centimeter. However, we would like to strongly express that if you bleach BES hair the curl pattern does not fall completely.

 

CAN I GO SWIMMING IN CHLORINE WATER?

Yes! But did you know that Chlorine is made to kill minerals and bacteria from water? This means that chlorine will strip out all the natural oils and vitamins in your hair. Yes, you can swim in the hair, but we highly recommend using Ultra Swim before and after swimming (found on our website) and you’ll be good to go!

 

HOW MANY BUNDLES DO I NEED?

Many get away with one 5oz bundle, depending on the head size and how your stylist braids down your hair. But here are the BES suggestions for a full head with no closure or frontal added. If adding a closure, remove 1 bundle, and if adding a frontal remove 1-2 bundles: 

  • The key is to get 10oz-12oz for a full head

3oz Bundles:

8”-12” : 3 to 4 bundles

14”- 20” : 4 bundles 

22” - 30” : 5 bundles

 

3.5oz Bundles: 

8”-12” : 3 bundles

14”- 20” : 3 to 4 bundles 

22” - 30” : 4 bundles

 

4oz Bundles: 

8”-12” : 2 bundles

14”- 20” : 3 bundles 

22” - 30” : 3 bundles

 

5oz Bundles: 

8”-12” : 1 bundle

14”- 20” : 2 bundles 

22” - 30” : 3 bundles

 

WHAT IS A “MM”?

"MM" is the abbreviation for a millimeter. If you see a curl that is named “6MM” for instance, that means that the curl diameter is 6 millimeters, and if you pull up a ruler, you can easily understand the curl size. The larger the curl number the bigger the curl will be. So a 3MM curl is only 3 millimeters, but a 20MM curl is 20 millimeters which is 17 millimeters bigger than the 3mm curl. 

 

CAN I MIX TEXTURES?

Yes, if you’d like. However we do not sell a mixed bundle. Meaning you cannot purchase 1 bundle of hair and part of that bundle is one texture and another part of that same bundle is another texture. You will need to order 2 separate bundles if you would like to mix textures.

 

HOW AM I SUPPOSED TO STYLE THE HAIR?

The beautiful thing about BES hair is that you get to treat the hair just like your own natural hair. Majority of people are used to silicone curls, where the curl pattern looks exactly the same across the board, and you don’t do anything and the curl stays there. That is not BES hair at all. You actually have to wake up and do your hair. If you are not used to a big head full of kinky curls, it can be overwhelming at first. But we guarantee that once you get a regimen down, hair styling will be a breeze and extremely fun!  

If you click on the curl pattern you’d like, we have full hair care directions in the description. But the simplest way we can advise is this: 

  1. PART HAIR BY THE TRACK (a track is the single wefted row)
  2. BRUSH THAT TRACK 
  3. MOVE ON TO THE NEXT TRACK
  4. BRUSH THAT TRACK
  5. KEEP GOING UNTIL ALL TRACKS ARE BRUSHED OUT
  6. WET THE HAIR
  7. DAMPEN HAIR
  8. ADD PRODUCT (we recommend the hair care product(s) in the BES Life section)
  9. AIR DRY, DIFFUSE, OR BLOW DRY 
  10. WAIT UNTIL THE HAIR IS DRY BEFORE PLAYING IN IT, SO YOU DON’T CAUSE FRIZZ

 

DO I NEED TO SEAL THE WEFTS?

No. When we make your wefts we don’t use the normal thread 99% other hair companies use. We use polyurethane thread. Polyurethane thread is basically thread glue on it, so the hair is not only tied together from the thread, but also the glue. 99% no shedding rate! 

 

HOW LONG DOES BES HAIR LAST?

It is hair. Just like your own hair, BES hair has no expiration date. If you are purchasing hair and have to ask for its longevity, you need to come to BES. Our clients still send us photos of their hair after 6 years!

 

DO YOU HAVE A LOCATION TO PICK UP THE HAIR?

At this time we are only online.

 

MUST READ

ALL ORDERS ARE CUSTOM MADE TO ORDER. WE ARE NOT A MASS PRODUCTION COMPANY AND DO NOT RESELL PRODUCTS FROM ALIEXPRESS. ALL HAIR IS VIRGIN, REMY, CUTICLE ALIGNED, SINGLE DONOR HAIR, WITH LESS THAN 2% SHEDDING, NO MATTING, AND LONG HAIRS FROM ROOT TO TIP. IF YOU ORDER A CURL PATTERN, WE MAKE THE CURL USING NO TRIGLYCERIDES, OR HARSH CHEMICALS. THE CURL STAYS AFTER WASHING AND CAN BE BLEACHED, FLAT IRONED, ETC. CUSTOM MAKING TAKES LESS THAN A WEEK IN MOST CASES.