VIP CONCIERGE ADVOCATE
Boho Exotic Studio, BES Hair, is an internationally known hair extension brand that has been seen on the girl next door to A-List celebrities. As we open our very first Studio located in Las Colinas, Texas, we At this time, are on the search for VIP Concierge Advocates! Our VIP Concierge Advocates have a smile, work efficiently and are friendly to greet our appointed guests. The ones chosen will have extreme hair extension knowledge to help our guests with their hair buying process. They welcome guests to review, wet, touch and evaluate all of our many hair textures, while providing a luxurious American experience.
We are looking for a person to work part time in our Studio in the prestigious Las Colinas suburbs. Our Studio is centrally located less than 3 miles away from DFW airport which is close to most highways. The ideal candidate for this position is able to work independently without constant need for supervision, but can also be apart of a bonded team. We are looking for someone whose second nature is attention to details and able to multitask without being directed to. Must have excellent customer service skills and know how to speak to others professionally. The person must always maintain a high level of professionalism. Ideal candidate will work 8-16 hours a week, around the hours of 11:30 a.m. to 5:00 p.m. Monday through Friday. Hours are subjected to change if necessary.
Job responsibilities include but not limited to:
1st part of the day:
Print shipping labels
Prep and Package orders to be ready for shipment
Showcase Hair Extensions for appointed guests
Process orders if needed with 10% commission if order is made
2nd part of the day:
Provide excellent customer service both on the phone, live chat, or in person.
Daily Studio maintenance
Answer phone calls as they come in
Answer daily emails
Answer Live Chat conversations
Answer Direct Messages on Instagram
Hourly wage plus an incentive 10% commission for in store sells
Weekends and Holidays off
30% employee discount
Free product after every 3 months of service
Superb Customer Service with excellent written and verbal skills
Hair extension knowledge
A minimum of 3 years Retail and/or Call Center Customer Service experience
Pass Drug and Background Check
Well kept appearance
Able to work alone
Comfortable being on camera if needed
Able to quickly learn without having to be reminded of tasks originally taught
Social Media experience
Strong work ethic with solid work history
Flexible schedule capabilities
Please note: You must be able to pass a criminal background check.
If you have a flair for hair, a background in sales, a general knowledge of the hair industry, and are looking to join a growing company, this may be a great opportunity for you.
If you are interested please respond to email@example.com with (1) a copy of your resume (2) a cover letter indicating why you are the perfect candidate for this opportunity and (3) your salary requirements.
We are an equal opportunity employer, and we encourage people of all backgrounds to apply. We appreciate every applicant’s interest but will only contact those applicants being considered.
No phone calls please.
Hair Extension Technician
- Work alone for long periods of time
- Chemical processing experience
- Steaming process experience
- Ventilation experience
- How to sew different lengths (very important)
- How to manipulate hair in preparation for wefting
- How to handle and correct bad stitching
- How to blend colors and highlights by hackling
- How to custom blend different textures using virgin remy hair
- How to weft side by side streaking of 2 colors or more
- Attention to details
- Keeping cuticles aligned while processing into styles
- Tape hair experience
- Microlink experience